You want to get to the next level of customer service? Impress your internal and external customers with A7’s WoWtel™ method.
A7’s telephone skills workshops and practical verbal and non-verbal communication tips will allow you to fine-tune your best practices in telephone conversation with your internal and external customers.
Immersive WoWtel™ workshops
Our customer service training and tips focus on best phone practices. The immersive workshops engage learners for a long-lasting development of personal skills.
Establish quality service standards that will guide your employees and enhance your productivity with professional and constructive telephone conversations! Your employees will learn valuable strategies to better handle them, no matter what the situation.
Interactive workshops in phone conversation skills
Go for the perfect welcoming and closing phone greetings: A7 can provide you with practical & effective methods helping you stand out for your exceptional customer service skills!
A7’s customer service workshops engage participants in:
- their skills development
- the application of best practices
Each member of you team will be able to become a key factor in your customer service success! As for your organization, it will be considered an engine for empowerment!
7 RESULTS GENERATED BY A7 INTERVENTIONS:
- Strengthen client relationships & build trust with your internal & external customers
- Improves relational proximity
- Optimize your internal & external customer service with a more authentic feel
- Better management of cultural and personality differences
- Improved interpersonal relational skills
- Unified and more efficient customer service attitudes thanks to established service standards
- More loyal internal & external customers over the long-term
The right format for successful exchanges
A7 meets your needs whilst respecting your situation! You can choose the training format that suits you best to improve your customer service phone conversations.
Make a greater impact with the WoWtel™ method that helps you develop more strategic and constructive phone conversations! Your team will learn winning solutions to better manage them, no matter what the situation.
Position your organization positively with customers thanks to A7’s customer service training workshops and its Customer Service Guide (« GPSC ©») will help you stand out from the crowd.