Jeune femme en centre d'appel

A7’s TELEFUNTM method can help you fine-tune your sales team’s telemarketing approach to improve their chance of success. 

A7 will provide recommendations to better execute your hybrid prospecting (virtual and phone) strategy. A7 helps your team with their outbound calls by making the process easier and less time consuming!

Our immersive workshops (participants are actively involved) in customer relations results in a real development of personal skills with an effective impact on your employees!

Interactive workshops in customer service

During A7’s workshops, participants write their own call scripts and develop successful tools to support their efforts.

Using the TELEFUNTM method, they also discover winning telemarketing solutions that teaches them to develop introduction and follow-up techniques.

A structured framework and plan of action will also be presented to achieve your business development goals

Engaged learners

A7’s TELEFUNTM workshops engage participants in:

  • their skills development
  • the application of best practices in telemarketing

Each member of you team will be able to become a key factor in your customer service success! As for your organization, it will be considered an engine for empowerment!  

7 RESULTS GENERATED BY A7 INTERVENTIONS:

  • Expanded number of prospects
  • Time saved using a qualified screening method
  • Increased business market share
  • Boosted sales with new customers
  • Improved people skills
  • Ensured solidarity amongst team members in your department
  • Increased efficiency at closing sales!

TELEFUNTM, the right training format

Opt for an inclusive training approach that puts your employees at the center of the process to improve their business skills.

Discover many new telemarketing tools with the TELEFUNTM method! Your team will learn winning solutions to better communicate, no matter what the situation.

Position your organization positively in your customers’ minds thanks to A7’s customer service training workshops and its Customer Service Guide (« GPSC ©»).

Contact A7ressources for your 1st free 1/2 hour consultation by phone at 514.803.7977 or by email.
Une équipe au travail
Interactive format: A real transfer of knowledge

We use A7ressources regularly to stimulate our team's motivation and encourage them to adopt best practices in customer service and marketing. A7's rigour, the quality of its approach and its energy enable concrete transformations within our teams.

Directeur général, UBISOFT CANADA

Directeur général, UBISOFT CANADA

Chief Executive, UBISOFT CANADA

Une équipe au travail
Immersive format: Noticeable improvements

We work with Béatrice regularly and her approach, coaching, and unique way to connect with our team is not only original, but also touching, appropriate and very inspiring. Her sunny disposition and her numerous suggestions are well appreciated by our employees.  I highly recommend her. She'll take you where you want to go!

Director of operations, AUTHENTIK CANADA

Director of operations, AUTHENTIK CANADA

Director of operations, AUTHENTIK CANADA

Atelier de formation
Ludic format to mobilize your team

What great progression in the content & the exercises. The methodology and reliability of A7's group sessions and coaching have enabled our department's team members to work more cohesively and homogenize their customer approach. Bravo!

Customer Relation Leader, manufacturing company FENPLAST

Customer Relation Leader, manufacturing company FENPLAST

Customer Relation Leader, manufacturing company FENPLAST

Équipe en brainstorming
Innovative format to inspire participants, make them think & interact

The Neuron Party DM activity organized by A7ressources for our members aimed at developing their creative skills was a resounding success!

Sales Manager, TOURISME LAVAL

Sales Manager, TOURISME LAVAL

Sales Manager, TOURISME LAVAL

Une équipe en discussion
Inclusive format to engage all your team members!

The high participation level in the training workshops and webinars we offer our members reflects the interest generated by the topics and the quality of the intervention...

Continuing Education, Chief Executive, UMQ

Continuing Education, Chief Executive, UMQ

Continuing Education, Chief Executive, UMQ

Atelier de formation
Conclusive results that meet your objectives!

A7's workshops put participants at ease making them more receptive to new ways of managing their time or serve our international, corporate and institutional clientele. A7 understands their reality & offers tools that are immediately applicable! A7 brings a lot more than the content advertised... 

Recent workshop at the RITZ, WESTIN, SHERATON, DELTA, & MARRIOTT hotels

Recent workshop at the RITZ, WESTIN, SHERATON, DELTA, & MARRIOTT hotels

Recent workshop at the RITZ, WESTIN, SHERATON, DELTA, & MARRIOTT hotels

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Take advantage of our practical solutions. Contact us at 514.803.7977
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